Hi There, I’m Caroline!
Our
Values
Respect
Respect in hospitality creates a welcoming environment where guests feel valued and employees feel empowered. It fosters positive interactions, enhances teamwork, and drives exceptional service. By treating everyone with dignity—guests, staff, and partners alike—we build trust, loyalty, and a culture of excellence that defines true hospitality.
Honesty
Honesty in hospitality builds trust, strengthens relationships, and enhances guest satisfaction. Transparent communication fosters reliability, ensuring guests feel secure and valued. For staff, honesty promotes accountability and teamwork, creating a positive work culture. By upholding integrity, we deliver authentic experiences that keep guests returning and teams thriving.
Humility
Humility in hospitality fosters genuine service, open-mindedness, and continuous growth. It allows us to listen, learn, and adapt to guests' needs with grace. By valuing every role and treating others with kindness, we create a welcoming environment where teamwork thrives and exceptional experiences are delivered with sincerity and care.
Responsibility
Responsibility in hospitality ensures exceptional service, guest safety, and operational excellence. It means owning our actions, meeting commitments, and maintaining high standards. A responsible team fosters trust, accountability, and a seamless experience for guests. By embracing responsibility, we create a culture of reliability, care, and continuous improvement.
ABOUT ME!
Get to know more about who I am!
An early morning on assignment opening Holiday Inn Express and Suites Suisun City, with a focus on back office operations and brand standards management.
Making it work on a tight budget with limited resources! Hosting three separate New Year’s Eve yacht charters with a client requesting a last-minute passed champagne service.
Skippering a 40-foot race boat with a crew of 8 off of the coast of Baja California, Mexico competing in the 124-mile Newport to Ensenada Yacht Race.
Task Force and Corporate Operations and Guest Services analysis and strategy for the transition of The Waterman Santa Barbara to The Moxy Hotel Santa Barbara.
OUR MISSION